Contents

Identity Hub API Use Cases

Using Phone to Develop an Identity Graph Record

Phone numbers gathered from apps or consumer interactions to develop a more complete consumer view.

This search uses a telephone number from a consumer (from a contact center call, app or other means) to develop a complete consumer identitygraph record.

Using Email to Develop an Identity Graph Record

Email addresses gathered by brands online to develop a more complete consumer view. This search enables a brand to take an acquired email address and use it to develop a more complete consumer identitygraph record. Input = email address Output = Name, address, Landline number, wireless number, MAID

Reverse Email Append for Name and Address

Resolve an email address to a name and address.

This search enables a brand to take an acquired email address and reverse append on name and address to develop a mailing record.

Input = email address
Output = Name, address