Compliance Alerts

The Federal Communications Commission (FCC), through its Consumer and Governmental Affairs Bureau, has issued a new order extending the effective date of a key portion of the TCPA’s universal consent revocation framework. The requirement that a consumer’s revocation of consent be applied across all future consent-based calls and texts from a caller will now take effect on January 31, 2027.

On April 16, 2024, the FTC published amendments, one of which expanded the existing record keeping requirements under the Telemarketing Sales Rule (TSR) for all telemarketing calls (inbound and outbound).  Let’s unravel the new requirements and answer the critical question of who is responsible for this granular record keeping, and how long do you have to maintain these records.