The Federal Communications Commission (FCC), through its Consumer and Governmental Affairs Bureau, has issued a new order extending the effective date of a key portion of the TCPA’s universal consent revocation framework.  The requirement that a consumer’s revocation of consent be applied across all future consent-based calls and texts from a caller will now take effect on January 31, 2027.

What This Means for Your Organization

This extension provides additional time to operationalize enterprise-wide revocation controls across complex outreach enviroments. However, it does not reduce the underlying expectation that organizations responsibly capture, process and document revocation requests received through reasonable channels.
For organizations operating across multiple platforms, vendors, TPVs, brokers, and brands, revocation compliance remains an enterprise challenge- one that requires coordinated systems, clear governance and defensible processes.

Nexxa’s Perspective

We view this extension as an opportunity to move beyond reactive opt-out handling and toward centralized, scalable revocation governance. Our Revocation Service API  & Automated SFTP is purpose-built to help organizations meet requirements:

• 🔁 7-Day Recurring Scrub Cycles: Scheduled cycles every 7 days to help identify and flag new revocation requests for further handling and allowing adequate time for internal operations.
• ⚙️ Developer-Friendly API: Integrates with existing systems to help support compliant contact management.
• 📡 Cross-Channel Application Support: Designed to apply across multiple communication channels, including telemarketing and SMS.
• 📊 Insight-Driven Reporting: Provides data that may support internal compliance monitoring and strategy refinement.

Built with Enterprise Use in Mind

This service is developed for organizations that need to manage high-volume contact programs responsibly. Nexxa’s Revocation of Consent API is built to fit into enterprise systems and workflows, supporting a proactive compliance posture.

Next Steps

We encourage compliance, legal and operational teams to:

• Review current revoation intake and suppression workflows
• Identify system or vendor gaps that could delay enterprise-wide enforcement
• Begin planning, if you have not already, for centralized revocation controls well ahead of January 31, 2027 deadline.

If you would like to discuss how Nexxa can support your revocation compliance strategy or review your current approach, our team is available to help.

This content was created for informational purposes only and is not intended as legal advice. Anyone reading this newsletter content should not act upon any of the information herein without consulting an attorney.